Take a second look at what appears to be someone's "good luck." You'll find not luck but preparation, planning, and success-producing thinking....
- David Joseph Schwartz
Ohhh - the power!
As the owner of 2 sometimes struggling businesses, I often "juggle" around my cashflow. In the old days (not that long ago - I am only 37) you could effectively juggle with your utilities for 2-3 months as long as you made some effort to pay. You lost your 10% "credit", but that was life.
But now we have this 21/7/7 approach by the energy companies. In reality it is actually 14/7/7 as the bill usually arrives a week after its "date" due to outsourcing to mail houses for printing.
The electricity, gas and phone companies are very quick to enter "default" processing mode, forgetting many people and businesses have no choice but to juggle. All they have done in the past 5 years of policy change is create more paper (all the demands) and result in stress and poor customer relations.
All power companies send a default notice 4-5 days before your next bill is due! WHY? People forget, when they get their next bill they usually go - bugger I forgot - and pay the full amount. There is NO need to send this letter until 7 days after the SECOND bill is due.
I could go on, but I would be here to the early hours if I broke down the entire utilities industry poor business practices.